Privacy Policy

We take your privacy very seriously and are committed to being transparent with how we use your information.  This website and any services linked by this Privacy Policy are controlled by Beneficent Technology, Inc. (collectively, “Benetech”, “We” or “us”).  Benetech is a non-profit organization that develops technology for social good.  Imageshare® is a nonprofit website of Benetech dedicated to providing accessibility features to otherwise inaccessible image content, for educational purposes (“Content”) and especially for the benefit of people with disabilities (“Imageshare”).  In order to provide these services, Imageshare collects, uses, and shares certain information relating to its members’ disability status, education, veteran status, and book-related information, as more fully described below. This information may be input by you directly, or may be input on your behalf by an Organizational Member such as a school, veterans’ organization, or other organization that provides services to people with disabilities.

Our Privacy Policy explains:

  • What information we collect and why we collect it.
  • How we use that information.
  • The choices we offer, including how to access and update information.

If you have any questions about this Privacy Policy, please contact us at:

Information we collect

We collect information to provide better services to our users and improve our business.

We collect information in two ways:

  • Information you give us or information provided through a social network.For example, some of our services require you to sign up for an account, provide information for a contest or award, or link an account through a social network. We work with social networks including, but not limited to Facebook, Twitter, Google Plus, and LinkedIn.  We have access to information you directly provide and information through those social networking services based on your privacy settings on those networks.
  • Information we get from your use of our services.We may collect information about the services that you use and how you use them, like when you visit different parts of our site or applications and what selections you make on the services. We may also automatically collect certain technical information such as:
    • Device information.

We may collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile information if you use a mobile device to access the site).

  • Log information

When you use our services or view content provided by us, we may automatically collect and store certain information in server logs.  This information may include:

  • details of how you used our service, such as your navigation paths and search queries.
  • mobile related information if you access our website using your mobile device.
  • internet protocol address.
  • device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL.
  • cookies that may uniquely identify your browser, mobile device, or your account.
  • Browser type, operating system, and other technical information

The information we collect includes information related to:

  • Disability Status.

In order to comply with the laws that allow Imageshare to provide copyrighted material to people with disabilities, Imageshare must receive proof of a print-related disability, which may include medical information, for each member who wishes to receive copyrighted Content. Further, because Imageshare was built to serve members with disabilities, Imageshare may collect other information that reflects the nature of its member’s disabilities. For example, Imageshare may collect information that a certain member prefers a certain multimodal alternative to an image and was referred to Imageshare by a school for the blind.

If a member joins Imageshare through an organization, then the Organizational Member typically collects the member’s proof of disability, not Imageshare. However, the Organizational Member may share the nature of the member’s disability with Imageshare, and will be obligated to provide the proof of disability to Imageshare on request.

To streamline the process of verifying eligibility, Imageshare has agreements in place with other nonprofit organizations serving people with disabilities (“Verification Partners”), including National Library Service for the Blind and Physically Handicapped (“NLS”), Learning Ally (formerly RFB&D), Hadley School for the Blind and Visually Impaired, and various US and international organizations. If a potential member has already provided proof of disability to one of our Verification Partners, the potential member may use this proof to sign up for Imageshare by filling out our online form. Upon receipt of this form, Imageshare will send the user’s name, address, email, birth date, and/or other information on the submitted form to the Verification Partner, and the Verification Partner will provide confirmation that the member has a qualifying disability.

  • Educational Information and Veteran Status

Imageshare partners with the Department of Education to provide free access to students in the United States. Imageshare also partners with other nonprofit and for-profit organizations to provide greater access to children with qualifying disabilities. To further this goal, Imageshare collects information on members’ education, including but not limited to members’ grade, birth date, school name, school address, school district, and whether the student is enrolled in a qualifying Individualized Education Plan (“IEP”) or a 504 Plan.

Imageshare also collects information on whether or not a member is a minor. For each member with an Individual Membership who is a minor, Imageshare will collect the contact information of the member’s guardian, such as the guardian’s name, e-mail address, postal address, zip code, and telephone number.

Finally, Imageshare collects information on whether the user is a US Veteran. This information is only used to provide free or discounted services and special programs to qualifying Veterans, and in aggregated, de-identified reporting.

  • Image-Related Information

Imageshare is dedicated to expanding access to images for members with qualifying disabilities. To further this goal, Imageshare maintains transaction logs of the materials downloaded by its users. These transaction logs contain information such as the title of the image, the member who downloaded it, the date and time of the download, the format of the download, and the status of the download. Further, for each download of a copyrighted work, Imageshare embeds a digital fingerprint in the book download. Imageshare stores this digital fingerprint in its transaction logs so that it can trace downloaded material back to the original downloader to determine the source of any unauthorized copies of Imageshare material.

Imageshare also stores each reader’s preferred download format and preferred language.

As part of its efforts to build and improve the Imageshare collection, Imageshare accepts uploads of Content, accessibility improvements (such as image descriptions), and reviews of books and of particular versions of books from its qualified users, organizations, and volunteers. Imageshare will maintain transaction logs of these activities.

  • Information from our International Partners

If a member lives outside of the United States, Imageshare may also receive information from an international Membership Partner. For our international members, the International Partner in the member’s country of residence will collect the member’s proof of disability, not Imageshare. However, the International Partner may share the nature of your disability with Imageshare, and will be obligated to provide the proof of disability to Imageshare on request. The International Partner may also process international members’ subscriptions payments in the local currency and transfer a portion of the payments to Imageshare.

How we use information we collect

We use the information we collect from all of our services to provide, maintain, protect and improve our services, to develop new services and offerings and to protect us and our users. We also use this information to offer you tailored content like giving you more relevant search results and ads.  We may also use this information:

  • Upon your request, to streamline the process of verifying eligibility for services run by our Verification Partner Learning Ally. If Learning Ally requests that we verify your disability, we may confirm or deny that you have provided us with a proof of disability.
  • To confirm the accuracy of a member’s information with our International Partners. We will only share information with our International Partners that the International Partner originally collected—the International Partner will not have direct access to individual members’ personal information maintained by Imageshare.
  • To provide aggregate reports on Imageshare usage to government, nonprofit, and for-profit partners such as publishers and developers of other assistive technology tools. These reports may include aggregated information on the number of images downloaded by Imageshare users in a given time frame, and this information may be broken down by demographic information such as location or school district. Further, these aggregate reports may be used by Imageshare or its partners to advertise their products, to compete for grants, or for any other purpose. However, these reports will not include any personally identifiable information that can be associated with any individual Imageshare member.
  • To provide usage information about individuals’ accounts to the person(s) responsible for associated Organizational Member accounts. For example, we will provide detailed information on the contact information, reading history, and reading preferences of the organization’s staff or members to that organization.

When you contact us, we may keep a record of your communication as well as the other information in this Privacy Policy to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.   Please keep in mind that comments sections, forums, and other similar areas of our services are public.  Any information posted in those areas is viewable and usable by anyone that has access.

We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.


If we provide you with any mailings or other communication, you can always opt out of that communication.

You may also set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. However, it’s important to remember that many of our services may not function properly if your cookies are disabled.

You have the right to remove your personal information from our databases.  To do this, please delete your Benetech account.  If you have any problems or questions, please let us know by contacting us at and we will assist you with the process.

Accessing and updating your personal information

Whenever you use our services, we aim to provide you with access to your personal information in your account. If that information is wrong, we strive to give you ways to update it quickly or to delete it unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.

Do Not Track Signals

Some web browsers have settings that include “do not track signals.”  Our services are not currently engineered to respond to those signals from browsers.

Information we share

We do not share personal information with companies, outside organizations and individuals unless one of the following circumstances apply:

  • With your consent

We will share personal information with companies, outside organizations or individuals if we have your consent to do so.

  • For external processing

We provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.

  • For legal reasons

We will share personal information with companies, outside organizations or individuals if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable law, regulation, legal process or enforceable governmental request, detect, prevent, or otherwise address fraud, security or technical issues or protect against harm to the rights, property or safety of our users or the public as required or permitted by law.

  • In case of a sale or asset transfer

If we become involved in a merger, acquisition or other transaction involving the sale of some or all of our assets, user information, including personal information collected from you through your use of our services, could be included in the transferred assets. Should such an event occur, we will use reasonable means to notify you, either through email and/or a prominent notice on the services.

  • In aggregated form for business purposes

We may share aggregated, non-personally identifiable information publicly and with our partners we have a relationship with, advertisers or connected sites. For example, we may share information to show trends about the general use of our services.

Information security

We work hard to protect our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold however no website is entirely secure.  You should protect the account information in your possession as well.

Third-Party Sites

Our Privacy Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you on this site.  We also do not control the privacy policies and your privacy settings on third-party sites, including social networks.

We may share your payment information with payment processing partners such as Click&Pledge or PayPal. These payment processors may continue to store your payment information to process automatic renewals or future payments (as permitted by applicable law).

This website also contains tracking technologies operated by third parties. For example, analytics services, such as Google Analytics, may use tracking technologies on our services to help us analyze your use of our services, compile statistic reports on the Service’s activity, and provide other services relating to service activity and internet usage. Similarly, ad serving services, advertisers, and other third parties may use tracking technologies on our services and third party services to track your activities across time and services, and tailor ads to you based on your activities, which may include sending you an ad on a third party service or third party device after you have left our service.  You may exercise choices regarding the use of cookies from Google Analytics by going to or downloading the Google Analytics Opt-out Browser Add-on.


We regularly review our compliance with our Privacy Policy. When we receive formal written complaints, we will contact the person who made the complaint to follow up.


Our site is not directed toward children under 18 and we will not knowingly collect information for any child under the age of 18 without obtaining consent from a parent or legal guardian, except as otherwise permitted by law.  If you are the parent of a child under the age of 18 and have a concern regarding your child’s information on our site, please contact us at

For minor members who are signed up for Imageshare or other Services by their school, the school may provide Benetech with information and, to the extent that parental or guardian consent is required under any applicable law, the school will be responsible for obtaining such consent.

Benetech does not knowingly allow Imageshare members under the age of 18 to make personal information publicly available through our Services. If a member under the age of 18 (or their parent or legal guardian) wishes to review, modify, or delete, the minor member’s personal information and refuse to permit further collection or use, please contact us using the contact information below.

For Imageshare members under the age of 18, we may disclose information about the minor’s usage of the services to his or her parent or legal guardian.

Our Services are Located in the United States

Our website and associated services are hosted in the United States.  If you are outside of the United States, your information will be processed and stored in the United States and you are consenting to such processing and storage.


Our Privacy Policy may change from time to time. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes).

This Privacy Policy was last updated on _______, 2017.